Privacy Policy

Welcome to myPetora (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from myPetora (the “Site” or “Services”).

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. INFORMATION WE COLLECT

We collect information to process your orders, improve our services, and provide the best shopping experience. The types of information we may collect include:

a. Personal Information

When you make a purchase or create an account, we collect personal details such as:

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment information (processed securely via Shopify and payment gateways)

b. Device Information

When you browse our store, we automatically receive information such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Cookies and browsing behavior on our Site

c. Usage Data

We collect data on how you interact with our Site — such as pages visited, items viewed, and time spent — to enhance user experience and product offerings.

2. HOW WE USE YOUR INFORMATION

We use the collected data to:

  • Process and fulfill your orders

  • Communicate about your orders, products, and promotions

  • Improve our website, services, and customer experience

  • Prevent fraud and ensure security

  • Comply with legal requirements

If you opt-in to receive marketing emails, we may send you product updates, promotions, and special offers. You can unsubscribe anytime by clicking the “unsubscribe” link in our emails.

3. SHARING YOUR INFORMATION

We value your trust and only share your data when necessary:

  • Shopify: Our store is hosted on Shopify, which securely processes your order and payment data.

  • Payment processors: To complete your purchases securely.

  • Shipping providers: To deliver your orders efficiently.

  • Service providers: For analytics, email marketing, and advertising.

We never sell your personal information to third parties.

4. COOKIES

We use cookies to improve your browsing experience, analyze traffic, and remember your preferences. You can adjust your browser settings to refuse cookies, but this may affect certain features of the Site.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information. All payment data is encrypted through Shopify’s PCI-DSS compliant systems. While no online platform can guarantee 100% security, we continuously monitor and enhance our protection methods.