Welcome to myPetora! These Terms of Service (“Terms”) outline the rules and conditions for using our website and services (collectively, the “Services”). By visiting or making a purchase from myPetora, you agree to these Terms and our Privacy Policy. Please read them carefully before using the Site.
1. GENERAL CONDITIONS
By using our Services, you represent that you are of legal age in your jurisdiction. You agree not to use our products or Services for any unlawful or unauthorized purpose. Violation of these Terms may result in immediate termination of access.
We reserve the right to refuse service to anyone, at any time, for any reason.
2. ACCOUNT RESPONSIBILITY
If you create an account with us, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. myPetora is not liable for losses arising from unauthorized account use.
3. PRODUCTS & DESCRIPTIONS
We strive to display our products accurately, but colors and details may vary based on your screen or device. Product descriptions, prices, and availability are subject to change without notice. We reserve the right to discontinue any product at any time.
4. PRICING & PAYMENTS
All prices are listed in your local currency (unless stated otherwise) and exclude applicable taxes and shipping costs.
You agree to provide valid and accurate payment information. Payments are securely processed through Shopify and trusted third-party payment gateways.
5. ORDERS & CANCELLATIONS
All orders are subject to acceptance and availability. myPetora reserves the right to cancel or refuse any order for any reason, including suspected fraud or inaccurate information.
If an order is canceled after payment, you will receive a full refund.
6. SHIPPING & DELIVERY
We offer domestic and international shipping. Delivery times are estimates and may vary based on location and carrier delays.
Once your order has shipped, myPetora is not responsible for lost or delayed packages caused by shipping carriers or customs.
7. RETURNS & REFUNDS
We want you and your pet to be happy! Please review our Refund Policy for full details on returns, exchanges, and eligibility. Items must be unused and in their original packaging to qualify.
